Shipping and Return Policy
Effective Date: 2025/03/23
Shipping Policy
- The Auction Yard sells various auction items including vehicles, equipment, estate items, and collector pieces
- Buyers are responsible for arranging shipping and pickup
- No direct shipping services provided
- All shipping costs are buyer’s responsibility
- Items must be picked up within 3 days of auction closing
Pickup Policy
- Pickup locations provided after auction completion
- Advanced pickup scheduling required
- Government ID and proof of purchase mandatory
- Late pickups may incur storage fees
Return and Refund Policy
- “All sales are final”
- “As-is, where-is” policy applies
- No refunds for buyer’s remorse
- 24-hour window to report significant discrepancies
Refund Exceptions
- Item becomes unavailable due to unforeseen circumstances
- Written request within 24 hours required
- Processed through original payment method
Dispute Resolution
- Written disputes to Info@Auctionyard.com
- Case-by-case review
- Final decisions at Auction Yard’s discretion
- Arizona law governs legal disputes