Shipping and Return Policy

Effective Date: 2025/03/23

Shipping Policy

  • The Auction Yard sells various auction items including vehicles, equipment, estate items, and collector pieces
  • Buyers are responsible for arranging shipping and pickup
  • No direct shipping services provided
  • All shipping costs are buyer’s responsibility
  • Items must be picked up within 3 days of auction closing

Pickup Policy

  • Pickup locations provided after auction completion
  • Advanced pickup scheduling required
  • Government ID and proof of purchase mandatory
  • Late pickups may incur storage fees

Return and Refund Policy

  • “All sales are final”
  • “As-is, where-is” policy applies
  • No refunds for buyer’s remorse
  • 24-hour window to report significant discrepancies

Refund Exceptions

  • Item becomes unavailable due to unforeseen circumstances
  • Written request within 24 hours required
  • Processed through original payment method

Dispute Resolution

  • Written disputes to Info@Auctionyard.com
  • Case-by-case review
  • Final decisions at Auction Yard’s discretion
  • Arizona law governs legal disputes